Archive for 'July 2012'
What Six Sigma Has to Say About Reducing Failures
I spent most of my career at General Electric (GE), and was fortunate to grow my career when Jack Welch required aspiring managers to get a Six Sigma certification. This wasn't always popular in IT, since (at the time) GE still primarily taught Six Sigma from a manufacturing perspective. Performing variance analysis on the lengths of bolts in a manufacturing batch didn't always seem relevant when your job was developing software. Yet it's amazing how frequently I still refer to Six Sigma concepts. Jack Welch was right...go figure.