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Customer Success

Priority One: Customer Security

The FireEye mission is to relentlessly protect our customers with innovative technology and expertise learned on the frontlines of cyber attacks. You should experience value firsthand, every single day.

As your trusted advisor, the FireEye Customer Success team proactively partners with you to realize our mission.

To accelerate the development of innovative and effective security solutions designed to protect your most valuable assets, our engineering, intelligence and consulting teams are unified under a single banner. This tightly coordinated collaboration brings unmatched insights from the frontlines directly into your defenses.

Together, we will exceed your expectations by bringing together people and technology to form the most powerful security innovation cycle in the world.

Continue your security journey with FireEye today.

Support Portal

Create and update cases, manage assets, access product downloads and documentation.

Live Chat

Connect with a FireEye support expert, available 24x7. Primary support language is English.

Phone

FireEye provides 24x7 global phone support. Primary support language is English.

Training
Training
Customer Stories
Customer Stories
Community
Community
Support
Support
Product Services
Product Services

Questions?

Our security experts are standing by, ready to answer your questions.

+1 888-227-2721 +61 281034308 +1 877-347-3393 +971 45501444 +358 942451151 +33 170612726 +49 35185034500 +852 3975-1882 +91 80 6671 1241 +39 0294750535 +81 345888169 +03 77248276 +52 5585268207 +64 32880234 +48 223072296 +7 4954658084 +65 31585101 +27 105008408 +82 7076860238 +34 932203202 +94 788155851 +886 2-5551-1268 +27873392 +44 2036087538 +842444581914