SingTel and FireEye Partner To Launch First Managed Defense Solution Powered By FireEye In Asia Pacific To Help Enterprises Contain Rising Cyber-Attacks

Singapore Telecommunications Limited (SingTel) and FireEye, Inc. (NASDAQ: FEYE) today announced a strategic partnership to enhance the cyber security ecosystem in Asia Pacific (APAC).

The partnership will cover:

  • significant investments related to new Advanced Security Operation Centres (ASOCs) in Singapore and Australia;
  • the launch of the first SingTel Managed Defence solution powered by FireEye in APAC;
  • building up cyber security expertise, including training up to 150 professionals to operate the ASOCs;
  • setting up a new data store in the region; and
  • increasing awareness and knowledge of next generation cyber threats through the bi-annual APAC-focused threat advisory reports by SingTel and FireEye.

Mr. Bill Chang, SingTel’s CEO Group Enterprise, said: “This is a ground-breaking collaboration to enhance the cyber security ecosystem in the region.  We are combining FireEye’s best-of-breed managed defense capabilities and SingTel’s leadership in ICT services and infrastructure in Asia Pacific. This will help enterprises better manage the increasing challenges of a new generation of cyber-attacks. With deep cyber security capabilities, SingTel aims to be the preferred and trusted ICT services partner for enterprises.”

Mr. Chang added: "With more mobile devices consuming enterprise data and increasingly exposed to malware attacks, SingTel and FireEye will join forces to provide threat mitigation for mobile devices as well."

Mr. Chang further added: “Apart from offering the game-changing SingTel Managed Defence Powered by FireEye solution, which helps enterprises avert a costly and prolonged malware breach, we are strengthening the industry’s awareness and knowledge in dealing with cyber threats with our bi-annual Asia Pacific-focused threat advisory reports.”

“FireEye is very excited about our partnership with SingTel. Our managed defence capabilities deliver a level of protection, containment and remediation of highly targeted and complex attacks unmatched in the industry, and SingTel has the scale and infrastructure to help reach customers across the region,” said David DeWalt, Chairman of the Board and Chief Executive Officer for FireEye.

Mr. DeWalt added: “Many organisations realise the nature of attacks has fundamentally changed, but are unsure how to update their security infrastructure to respond to modern threats. FireEye and SingTel bring a unique solution to the market, providing managed services that transform our customers’ security posture and help protect their most valuable assets. With our two leading brands, we are looking to grow the business quickly in the Asia Pacific market.”

SingTel Managed Defence Powered by FireEye

The solution will provide continuous monitoring, detection and the quick containment of malware and other perceived threats to enterprises and government organisations.

Based on investigations in 2013 from FireEye’s Mandiant incident response unit, advanced attackers went undetected for a median of 229 days before being discovered and the vulnerabilities remediated. During this time, organization can be exposed to potential malicious activity for months. The SingTel Managed Defence Powered by FireEye solution focuses on both preventing threats from breaching a network as well as quickly alerting and remediating vulnerabilities to reduce the window of exposure.

This solution is designed to protect organisations by:

  • detecting and preventing intrusion attempts against major attack vectors with patented virtual machine-based technology;
  • monitoring an environment 24x7 and analysing potential cyber threats using techniques based on over 100,000 hours per year of front-line experience; and
  • resolving incidents quickly and assessing the impact for prompt, accurate disclosure.

Advanced Security Operation Centres (ASOCs)

SingTel and FireEye will co-invest in setting up and jointly operating ASOCs in Singapore and Sydney, Australia.

Cyber security professionals at these centres will monitor, analyse, detect and contain Advanced Persistent Threats (APTs) and malware on an around-the-clock basis.

The ASOCs will be integrated with SingTel’s Network Operations Centres to provide end-to-end visibility across corporate networks and Internet traffic. These centres will also connect to FireEye’s global network of ASOCs and have access to FireEye Dynamic Threat Intelligence (DTI), a global network that connects FireEye threat prevention platforms to provide a real-time exchange of threat data. This provides enterprises with the latest intelligence on cyber attacks and enables FireEye to proactively recognise new threats and block attacks.

Cyber security expertise

According to FireEye’s latest regional Advanced Threat Report, countries in Asia Pacific are more likely to be targeted by advanced cyber-attacks than the world as a whole. This has led to a higher demand for cyber security talent and a shortage of skillsets in cyber forensics, incidence response and threat analysis in this part of the world.

The partnership will help address this by bringing in global cyber security experts and growing the local talent pool.  About 150 cyber security professionals are expected to be trained to operate the ASOCs alone.

Data Store

For organisations with data location restrictions, SingTel and FireEye will establish a data store in the region to house enterprise data locally. This enables organisation to maintain their data integrity by keeping their data in-country or region.

Bi-annual APAC threat advisory report

Today, most studies on cyber security look at results on a global scale. With the significant increase in the number of APT activities and computer networks in Asia Pacific under attack (please see Figure 1), more research and cyber security insights are required for the region.

By expanding the data available via the SingTel network, FireEye will build upon existing Advanced Threat Reports and work with SingTel to jointly produce regular reports focused on cyber threats in Asia Pacific.

The threat reports are expected to deliver broader benefits to the regional security ecosystem by proactively tracking the latest APT activities in APAC as well as the types of malware that are affecting different countries.


Extracted from FireEye’s APAC Advanced Threat Report (1H 2014)

About SingTel

SingTel is Asia's leading communications group providing a portfolio of services including voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV. The Group has over 500 million mobile customers in 25 countries across Asia, Australia and Africa. It also has a vast network of offices throughout Asia Pacific, Europe and the United States.  For more information, please visit or 

About FireEye, Inc.

FireEye has invented a purpose-built, virtual machine-based security platform that provides real-time threat protection to enterprises and governments worldwide against the next generation of cyber-attacks. These highly sophisticated cyber-attacks easily circumvent traditional signature-based defenses, such as next-generation firewalls, IPS, anti-virus, and gateways. The FireEye Threat Prevention Platform provides real-time, dynamic threat protection without the use of signatures to protect an organization across the primary threat vectors and across the different stages of an attack life cycle. The core of the FireEye platform is a virtual execution engine, complemented by dynamic threat intelligence, to identify and block cyber-attacks in real time. FireEye has over 2,500 customers across 65 countries, including over 150 of the Fortune 500.

FireEye, Dynamic Threat Intelligence and DTI are registered trademarks or trademarks of FireEye, Inc. in the United States and other countries. All other brands, products, or service names are or may be trademarks or service marks of their respective owners. 

FireEye Forward-Looking Statements

This press release contains forward-looking statements, including statements related to expectations, beliefs and future strategies, plans, objectives and investments with respect to the partnership between SingTel and FireEye and the features, benefits and availability of products, services and technologies associated with the partnership. These forward-looking statements involve risks and uncertainties, as well as assumptions which, if they do not fully materialize or prove incorrect, could cause FireEye’s results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include customer demand and adoption of the products, services and technologies associated with the partnership; real or perceived defects, errors or vulnerabilities in such products, services or technologies; FireEye’s and SingTel’s ability to react to trends and challenges in their respective businesses and the markets in which they operate; FireEye’s and SingTel’s ability to anticipate market needs or develop new or enhanced products, services and technologies to meet those needs; the ability of FireEye and SingTel to execute their strategies, plans, objectives and expected investments with respect to the partnership; and general market, political, economic, and business conditions; as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in FireEye’s quarterly report on Form 10-Q filed with the Securities and Exchange Commission on August 13, 2014, which is available on the Investor Relations section of the company’s website at and on the SEC website at All forward-looking statements in this press release are based on information available to the company as of the date hereof, and FireEye does not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made. Any future product, service, feature, benefit or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. FireEye reserves the right to modify future product and services plans at any time. 

Media Contacts:

Corporate Communications Manager

Tel: +65 6838 6527

Mobile: +65 8511 7996


FireEye, Inc.

(415) 699-9838 

SingTelSonny Phua
FireEyeVitor De Souza