FireEye Online Privacy Statement
FireEye respects your privacy. When using our website, you may get
information, communicate with us, or link to other websites with whom
we do business. While doing this, you may give us information so that
we can provide enhanced products or services to you, as well as
describes how FireEye and its affiliates and subsidiaries use and
protect Personal Information that you share with us. "Personal
Information" is information that enables us to identify you.
Examples of this kind of information include your email address, name,
title, or mailing address, and there are other similar kinds of
information that may be used for the same purpose.
Your privacy, and the privacy of all users of www.fireeye.com, is of
the highest priority. If you have any questions, please email us .
This policy governs websites owned and operated by FireEye. Our
policy does not govern websites of other parties to which we may
provide links because FireEye is not responsible for and cannot
control the privacy practices or content of those sites.
Here are the principles governing our information practices and
other privacy aspects of our websites:
- Information Collection and Use
- Information Sharing
- Cross-Border Transfer
Information Collection and Use Practices
- Data Storage and Security
- Your Data Privacy Rights
- Dispute Resolution
- Contact Us
Information Collection and Use
- FireEye collects Personal Information when you register for
FireEye information such as whitepapers and reports, newsletters or
webcasts, visit FireEye pages, and enter promotions. This Personal
Information may include your name, email address, and telephone
- FireEye may collect any additional information
relating to you that you voluntarily provide to us directly through
our websites or indirectly through our representatives or business
- FireEye may use Personal
Information received from you in connection with: to fulfill your
requests for information on products and services or any specific
questions sent to us, to respond to any complaints, to contact you
about offers and new products, to follow up on marketing initiatives
and to generally manage your relationship with us.
Information Sharing and Disclosure
- FireEye will not sell or rent your Personal Information to
- FireEye will send Personal Information about you to
other companies or people when:
- We have your consent to
share the information;
- We need to share your
information to provide the product or service you have
- We need to send the information to companies
who work on behalf of FireEye (e.g. affiliates, distributors or
resellers) to provide a product or service to you or for further
follow-up related to your interests. The information shared does
not constitute a sale of your Personal Information.
have to disclose your Personal Information in response to a
lawful request by public authorities and agencies, to meet any
applicable law and regulation or to protect FireEye’s assets as
permitted by law.
- We are subject to the investigatory
and enforcement powers of the Federal Trade Commission (FTC). We
may be required to disclose personal information that we handle
under the Privacy Shield in response to lawful requests by
public authorities, including to meet national security or law
FireEye may process or otherwise transfer any personal information
in or to any country outside of the country of origination, including
such countries with less restrictive data protection laws, to the
extent necessary for purposes described in this policy. FireEye has
entered into the EU Standard Contractual Clauses as approved by
the European Commission, to help ensure an adequate level of data
protection for any personal data that will be processed or transferred.
IP Information Collection and Use Practices
- FireEye receives IP addresses from all users because this
information is automatically reported by your browser each time you
view a Web page.
- When a FireEye Web page is requested and
viewed, that request is logged on our servers with information
including the IP address of the computer that requested the
- IP addresses may be used for various purposes,
including estimating the total number of users visiting FireEye from
specific countries or regions of the world.
A cookie is a small amount of data, which often includes an
anonymous unique identifier, that is sent to your browser from a
website's computers and is stored on your computer's hard drive.
Each website can send its own cookie to your browser if your
browser's preferences allow it, but to protect your privacy, your
browser only permits a website to access the cookies it has already
sent to you, not the cookies sent to you by other sites.
FireEye Practices Regarding Cookies
- Provide you with customized content.
- Keep track of
preferences you specify while you are using FireEye's products and
- Estimate and report our total audience size and
- Conduct research to improve FireEye content and
- Require you to reenter your FireEye password after
a certain period of time has elapsed to protect you.
In addition to the first-party cookies we set, we use external
services that set third-party cookies to:
- Enable information sharing across social media services.
- Provide you with targeted advertising in relevant contexts on
- Keep track of preferences you specify while
you are using third-party services.
- Enable third parties to
aggregate anonymous user behavior data and provide such research
data to FireEye.
- Monitor and report on site and service
usage across FireEye websites.
- Query third-party services
such as Twitter for recently changed information.
Similar Technologies We Use
In addition to cookies, we use Web beacons (also known as
"clear GIFs" and "1x1" pixels) and coded URLs.
These techniques may be used:
- In online advertising to determine which advertisements you
- In our promotional emails to track whether an
email has been viewed and subsequent clicks on hyperlinks.
- To support remarketing for AdWords Ads on the Google Display
Network. Remarketing technology serves you ads across multiple
websites based on your browsing interest and behavior.
In addition, you may choose not to open emails or download images in
emails you receive from FireEye.
To opt out of tracking via coded URLs, you may choose not to click
on hyperlinks embedded in marketing emails you receive from FireEye.
Data Storage and Security
- When you submit information to FireEye, a temporary copy of
that information is routinely made to prevent accidental loss of
your information through a computer malfunction or human error.
- Please note that any information that we have copied may remain
in back-up storage for some period of time after your deletion
request. This may be the case even though no information about your
account remains in our active user databases.
- FireEye does
not react to Do Not Track signals because there is no standard for
how those signals are sent.
- The FireEye computers (called "servers") that send
your Web pages process and store an enormous amount of information
every day. These computer records are called "log
- Log files are used for analysis, research,
auditing, and other purposes, as described above. After this
information has been used, it is stored and is inaccessible. Until
the information is stored, your FireEye ID may remain in our active
server log files.
- Appropriate technical and physical safeguard measures are in
place to protect against unauthorized or unlawful access, misuse,
accidental loss, destruction and alternation of any Personal
Information which are shared with us in the course of using our
Your Data Privacy Rights
You have a number of rights under relevant data privacy laws, which
may include the General Data Protection Regulation (EU) 2016/679 and
the California Consumer Privacy Act. Depending on where you are based,
those rights may include the right to (i) request access or copies of
your personal data FireEye processes, (ii) rectify incorrect personal
data, (iii) delete your personal data, (iv) restrict the processing of
your personal data, (v) determine the portability of your personal
data, (vi) lodge complaints with competent authorities in your
country, and/or (vii) request a list with the names and addresses of
any potential recipients of your personal data. To exercise one or
more of these rights, or to ask questions or relay concerns, please
contact FireEye’s Data Protection Officer:
11955 Freedom Drive, Suite 300
FireEye will verify requests that it receives and respond in the
time period required under the relevant data privacy laws.
If you believe your Personal Information has been used in a way that
is not consistent with this Policy, we invite you to contact FireEye
first at firstname.lastname@example.org.
We will make all efforts to resolve your complaints in a timely and
If you have any questions about this privacy statement, the
practices of this site, or your dealings with this website, please contact us.
We may update our Policy from time to time. We will post the updated
version in this section of the website. If the revision is significant
and may materially change our data privacy practices, we will notify
you by using other means, e.g. via email.
Last Updated: October 8, 2021