Globe Telecom

Philippine telecom giant takes a global view on fighting cyber crime with FireEye

As the appointed protector of Globe Telecom’s subscriber data – and nearly 1.05 million retailers, distributors, suppliers and business partners — CISO Anton Bonifacio, takes his role very seriously. "We don’t have people’s messages but we know who they called, who their friends are and where they’ve been," he explained. "We have the details of people’s lives and it’s imperative to do everything we can to protect it and to ensure their privacy."

To make sure that its data is secure, Globe has invested in a wide range of FireEye solutions and services. The company’s pervasive network is protected against known and unknown advanced attacks by the FireEye Network Security (NX) platform. The rapid detection and accuracy of alerts enables Globe to focus on events that pose a genuine threat.

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FireEye Extends the Globe Telecom Capabilities

“Our partnership with FireEye covers the entire threat lifecycle - It is really about the whole industry experience that FireEye brings: I just can’t do without it.”

- Anton Bonifacio, CISO, Globe Telecom

"Our infrastructure is huge but we’re only as strong as the weakest link: Each asset across the network is important and we need to ensure we secure every single element," described Bonifacio. To address the challenge of extending protection to each of its more than 10,000 endpoints, Globe deployed FireEye Endpoint Security (HX series). HX assesses activities to identify exploits at onsite and remote locations, making it possible to immediately isolate compromised devices to stop attacks — all with a single click. Bonifacio continued. "Every endpoint counts and HX gives us the ability to instantly confine a threat and investigate the incident without risking further infection."

The FireEye Email Threat Prevention Cloud (ETP) secures what is typically one of the most vulnerable attack vectors: Email-based attacks, in particular spear phishing, remain one of the favored methods of launching advanced persistent threats (APTs) due to the complexity involved in detecting them. ETP is a SaaS solution that protects mailboxes against advanced email attacks and provides anti-spam and antivirus software capabilities. ETP seamlessly integrates with the FireEye NX platform to defend against blended attacks that attempt to exploit multiple threat vectors. Bonifacio noted, "ETP is a key component in our layered defense strategy and as it’s specifically tailored for cloud-based environments it is the perfect fit with our Google email system."

Globe utilizes the FireEye Central Management (CM) series to consolidate device and intelligence management, enabling the correlation of threat data across all of its FireEye components.

Being reactive and proactive

Bonifacio is very confident in the effectiveness of the security solutions he has implemented but feels that this is only half of the challenge: "We have to protect everything across the entire environment; however attackers only have to find one tiny weakness. There is an inevitability that breaches will occur and I believe once you’ve done due diligence in securing your infrastructure, what’s then most important is how you actually react when you are compromised.

"We have implemented world class defenses," he stated, "but if a breach does occur we don’t try to hide it. We report every violation to our executive team. Being breached is most definitely not an indication that we failed; for me it’s how we handle the incident — and what we learn from it — that determines success or failure."

Although placing an emphasis on prevention, to fully deliver on his strategy, Bonifacio has invested in additional services from FireEye’s team to complement his implementation of FireEye CM, NX, and ETP solutions.

Global Telecom

Global Telecom

Industry: Telecom

Globe Telecom — commonly referred to as Globe — operates one of the largest mobile, landline, and broadband networks in the Philippines. In addition to 3.5 million broadband customers, its 6,200 employees provide services to 50 million mobile subscribers, and almost a million landline users.