Protecting Customers’ PII
The company has been able to leverage
technology to efficiently and effectively engage with customers;
enabling them to feel part of the corporate ‘family’ no matter which
location they are visiting. Personally identifiable information (PII)
and credit card data – subject to being secured in compliance with the
Payment Card Industry Data Security Standard (PCI DSS) – as well as
half a million emails a day comprise a large majority of the digital
assets that Go Auto leverages and protects to help customers feel
Shaun Guthrie, director of information
technology for Go Auto, shared, "We want nothing to inhibit our
ability to maintain a strong relationship with our customers. When we
began experiencing an increase in phishing attacks and Trojan Horse
malware in emails, we realized our legacy security stance was not
providing sufficient protection and began researching additional options."
Reliant on the cloud-based Microsoft
Office 365 toolset that incudes browser-based email, Guthrie wanted a
best-in-class cloud-based security solution to appropriately pair with
it. His staff performed an in-depth investigation of the options and
determined FireEye Email Threat Prevention (ETP) to be the most robust
solution that best meets the firm’s needs.
ETP not only offers Go Auto protection
against advanced attacks but supplies powerful anti-spam and
anti-virus protection. "We wanted to partner with a company that
really understands the global security landscape, and we felt that
FireEye had the most comprehensive perspectives in the industry,"
reflected Guthrie. "FireEye is in the news all the time as the
vendor of choice for Incident Response after a major breach, and
knowing that knowledge taken from these experiences enhances the
protection provided across the entire solutions portfolio made us feel
extremely comfortable about approaching the company."
Go Auto undertook a proof of concept
(POC) trial with FireEye. Guthrie recounted, "The POC showed us
where malware had infiltrated our legacy defenses. ETP immediately
captured, blocked and reported on the malicious code, making us feel
much safer and less vulnerable. Configuring ETP for our environment
was extremely simple and straightforward."
He added, "FireEye Email Threat
Prevention fits well in our cloud-based strategy because it offers us
the flexibility to manage everything without the need for additional
resources; it’s a seamless fit in our environment."