Kubpower turns to FireEye Helix for comprehensive, accessible threat protection
As group operations manager at Kubpower,
Carla DiCesare oversees many aspects of Kubpower's overall operation,
including sales/service/parts, human resources, and marketing. Data
security is a key concern, "Our business is expanding, and one of
my priorities is to ensure that as we grow, we don’t inadvertently
increase our susceptibility to cyber-based threats," she remarked.
Like any business, the IT systems at
Kubpower contain large volumes of confidential information relating to
employees and finances, as well as company-sensitive data and their
wider dealer network details.
Coping with a data breach
The criticality of security was brought
home when Kubpower experienced a data breach. "At that particular
time, we didn’t have the appropriate security measures in place for
the business, and we had an event where a limited amount of sensitive
information was compromised," DiCesare recalled. She was
extremely troubled by the occurrence and noted, "We've built a
really strong reputation over the nearly four decades we’ve been in
business and were very aware of the damage that a single incident
could inflict on how we're perceived by our customers: it can be hard
to recover when something like that goes wrong – we were lucky enough
to have such supportive commercial partners."
Downtime also was a major concern for
DiCesare. "Our three sites are interconnected. If there’s a
problem at our head office, it affects the whole company. It's
important to have the right measures in place to protect us from IT
disruptions; when our customers need machinery or a part, they need it
immediately. If our systems are down, and we can't get an order in or
access our systems, it has a major impact on our clients'
productivity," she pointed out.