Maricopa County Customer Story

Maricopa County delivers secure services to its residents

Maricopa County, the fourth largest county in the United States, trusts FireEye to protect its data and provide secure services to its residents.

Maricopa County uses leading-edge technology to deliver secure services to its four million residents, employees, and elected officials. The county has selected world-class security solutions to create a multi-tiered defense strategy designed to identify and mitigate cyber threats.

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Maricopa County: Partnering to Protect

TESTIMONIAL

“It’s really a numbers game: I’ve got to be right every time but the attacker only has to be right just once. We have implemented the very best defenses but are equally well-prepared for the remote possibility of a breach.”

- Michael Echols, former CISO, Maricopa County, Arizona

Challenges

Data diversity attracts unwanted attention

Data diversity attracts unwanted attention

Michael Echols, chief information security officer for Maricopa County, observed, "The diversity of data we handle requires us to comply with a wide range of federal and industry regulations, including HIPAA, PCI, CJIS, and NIST-related mandates. With web- and email-based attacks representing such a significant source of potential risk, we created a strategy specifically to identify, manage, and mitigate cyber threats."

Expectations

Free citizenry needs information privacy

Free citizenry needs information privacy

It is challenging to deliver the services people expect and operate in a totally secure mode. State and local government organizations hold a broad range of sensitive information, including financial, medical, and even criminal records. This information represents a prized target for would-be hackers. And the public is always expecting more from the public sector: Daily use of smart phones, tablets, social media, and the web has conditioned users to expect unprecedented levels of convenience and expediency.

maricopa-county-state

 

Maricopa County Fast Facts

Industry: State and Local Government
Employs: 14,660 staff
Covers: 9,221 square miles
Fourth largest county in the United States.
Has 4 out of the 10 fastest growing cities in the U.S.

TESTIMONIAL

“I knew about FireEye before we started our research but wasn’t aware it had the technologies that could deliver exactly what we needed. Our concept and the FireEye model were an excellent match.”

- Michael Echols, Chief Information Security Officer for Maricopa County

Approach

Partners in protection

Stevens has been very vocal about controlling costs, making smart investments, and building agile teams, with an emphasis on the CIO-CISO partnership. He commented, “I really think that CIOs need to become a lot more like CISOs to understand the unique demands of the role, and CISOs should become more aware of CIO challenges. When those are blended well we have a great opportunity to protect citizens’ data in a much more meaningful way.”

The threat of cyber attacks requires a very disciplined and well-reasoned approach. Selecting partners with a proven commitment to deliver the highly effective cyber security is a key component of a multi-tiered, defense-in-depth strategy.

Solution 

Partners in protection

Echols reflected, “We defined an approach around understanding the data; understanding what tools and controls we needed to implement to monitor that data; and creating identification, containment, and mitigation strategies to pre-empt any potential threats.”

Echols and his team performed an extensive analysis of solutions that would fulfill his requirements. A critical component of the selected solution was FireEye Email Security.

Extracting threat-related information was only one piece of the puzzle. The FireEye Central Management was selected to process the potentially massive volume of data from across the entire infrastructure and to consolidate and prioritize alerts.

More recently, the County added to its layered defense architecture with the integration of a FireEye Threat Analytics Platform (TAP) into its diverse environment. The platform utilizes threat intelligence, expert rules and advanced security data analytics to interrogate complex event data streams. Echols commented, “The Threat Analytics Platform will allow us to prioritize and focus our response efforts on the alerts that really matter to the County.

Maricopa County realized they could no longer secure data with one-off activities, such as firewalls or anti-virus software. Cyber threats required constant vigilance, and to combat them successfully, they chose FireEye as their solution provider—to continually innovate and keep their public safe.