Limited Resources Constrain Coverage
Through its encouragement of exploration and personal discovery, the foundation’s IT infrastructure frequently experiences the presence of malware, typically initiated by unsuspecting users clicking on a link or attachment in an email. Individual computers were regularly victims of ransomware attacks and the foundation also faced drive-by-downloads.
When a resident or staff member recognized that a cyber attack was taking place, they are requested to use the foundation’s IT hotline to report the issue. As this often happened outside of the team’s standard working hours, malware frequently had the opportunity to establish itself and attempt to broaden its attack. Even when quickly detected, it was not uncommon for systems to be down for up to three days.
Berensmann recalled: “Our modestly-sized team was repeatedly stretched in trying to manage these kinds of incidents. It became very apparent that our signature-based protection was not sufficient and that we needed to be able to identify unknown threats in real-time. At the end of the day, it is always about finding the absolute best way to keep our residents secure.”
Multiple Recommendations for FireEye
Berensmann and his team researched the market and consulted with their professional network. “As one of the most vulnerable and most exploited threat vectors, we knew we wanted to start by securing our email traffic. Almost everyone we asked recommended FireEye Email Security,” he described.
“We worked with two of our IT partners to evaluate the FireEye solution and it scored extremely highly. The automated detection and remediation capabilities definitely checked the boxes for being low maintenance and being able to provide continuous protection around the clock.”
Immediate and Sustainable Improvement
Berensmann reflected: “Implementation was very straightforward and within just a few weeks of going live we were very impressed to see that more than 500 potentially malicious emails had been moved to quarantine. Previously these messages would have been sent straight to our users. We now provide 24/7 coverage and automatically manage any attack in real-time.”
He added, “The accuracy of FireEye Email Security is very impressive: Since going live, we haven’t had a single user complaint that an email was incorrectly quarantined.”
Stiftung Wagerenhof – a non-profit organization - is a live-in care facility that provides a caring and stimulating home-style environment to special needs residents of all ages. The facility is located near Zurich, Switzerland.
- Multi-vector security across diverse environment
- Small team with limited resources able to deliver 24/7 protection
- Efficient and sustainable management with FireEye dashboard
- Easy implementation and immediate results