Reduce your incident response time and minimize
The Mandiant Incident Response Retainer
(IRR) gives you the ability to quickly identify malicious activity and
get contextual intelligence on attacks so you can respond to cyber
incidents faster and more effectively.
What are Your Business and Security Requirements?
Retainer agreements can be packaged in
different ways to match your needs. Consider these factors.
Budget. Confirm the number of prepaid hours and the hourly
rate for additional hours.
Unused hours. Ask what happens if you don’t use your prepaid
hours during the contract term.
Response Time. Get service level agreement (SLA) details for
remote and onsite consulting.
Terms. Confirm the length of retainer—most are 12 months—and
payment terms, such as whether you need to pay up-front.
Cyber insurance. Consider how your cyber insurance policy
reimburses for incident response (IR) expenses and ask your insurer
about lower premiums if you can show a proactive approach to cyber