This workshop introduces a framework for troubleshooting the FireEye
Endpoint Security (HX) appliance and Endpoint Security Agent
installations. The course includes checklists, case studies and
guidance for transitioning difficult cases to the FireEye support
team. Optional modules expand this workshop to include FireEye core
hardware and virtual appliances
This workshop is experimental hands-on and will give learners
experience resolving common issues.
After completing this course, learners should be able to:
- Resolve issues commonly
encountered with Endpoint Security Agent whitelisting
- Validate endpoints to ensure that they are performing as
- Use Endpoint Security logs and diagnostics for
- Explore common issues across core
- Understand common issues with hardware and
Who Should Attend
FireEye Endpoint Security appliance administrators who must
regularly resolve FireEye Endpoint Security issues.
Completion of the Endpoint Security Deployment course. Experience
with network administration and support.